Industry Advisory Board Members - The people who help direct our software development.
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"We have been using JackRabbit software since Dec. of 2005. Just Swim Inc. is a small school and about 3 years ago we transitioned from teaching only private lessons to a year round group lesson program. When we first started our swim school, we did all our schedules and registrations by hand or self-made spreadsheets. Scheduling was a nightmare. We started looking for software programs but most were not in our budget nor met all of our needs. Fortunately, Miren Oca, from Ocaquatics suggested we give JackRabbit a try. We signed up for the 30 day trial and have been a thrilled customer ever since. The software has made life at our swim school so much more efficient. From registrations to scheduling, reports to transactions, everything runs smoothly. Our young office staff and instructors quickly learned the program and the option to restrict user permissions allows me to have the security that I want."
"The fact that it is web-based, allows me to log on from anywhere without additional set-up or fees is another great feature. The constant updates, fast customer support and continually increasing the functions makes JackRabbit the best software for us. As Just Swim Inc. grows we can track the revenue, classes, and students with the Executive Dashboard feature. It’s all there."
"I could go on and on with all the terrific options, but the bottom line is, I could not imagine running our swim school without JackRabbit. I highly recommend Jackrabbit to all schools."
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Jeff Gershe - www.JustSwim.com
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"We began using Jackrabbit in January of 2007 when we realized, as a small business, it would be too difficult for us to have our own in-house IT department. Before using Jackrabbit, we had to use a handful of different programs, none of which matched its efficiency. We definitely don't miss the mistakes that were made with those other programs!"
"Not only has Jackrabbit saved us lots of time and money, but it has increased our capacity to register, enroll and charge families allowing our company to grow exponentially. From a customer service standpoint, they are extremely helpful and accommodating when it comes to our individual needs. They have always done a wonderful job solving our problems in a timely manner. Jackrabbit is easy to use, easily accessible, and most importantly easy to learn. I highly recommend Jackrabbit."
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Todd Sousa - www.SwimVenture.com
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"How can I put into words the advantages of Jackrabbit for our business. I was a person who used the individual card systems for 25 years and did not want to let go of it. Switching to Jackrabbit was a very hard decision for me, however, it has been the best decision I have ever made. "
"Enrolling students is a breeze and saves so much time! Time saved by the office staff is such a bonus for us. You can track students with the push of a button. You can see all their transactions with the push of a button. I think one of the best features for our facility, because we have so many venues, is the Payment Category tracking. It allows you to see the income from each venue instantly. Another feature is that is automatically puts in the discount for multiple classes or families. No figuring this out manually anymore. What a time saver!"
"The newest feature we are taking advantage of is the on-line registration. Letting parents enroll their children on-line saves the office staff inputting that information. You have your clients billing information and can receive their payment by credit card instantly. We have parents on auto pay and the first of the month we push one button and they all are paid automatically. This is WONDERFUL. We have also started using the attendance and make-up features of Jackrabbit. It is so much easier to schedule make-ups and absences. Record tracking is a breeze."
"If you have not tried this system..you MUST. We love it. "
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Debbie Gantz - KIDS Are TOPS Sports Center / www.kidsaretops.com
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"Well, it was one year ago that I became reacquainted with Mark Mahoney and his Jackrabbit software. At the time, I was mildly reticent about the fact it was web-based, yet in August, Kids First decided to make the 'big switch' due largely to Mark's integrity and my 'gut feel' that Jackrabbit was going to the 'program of the future.' During the data transfer, things went seamlessly despite our large enrollment."
"Three months ago, my concerns about being web-based COMPLETELY EVAPORATED when our in-house server went down and it took our IT guy two weeks to re-construct our server data. During it all, Jackrabbit never missed a beat; had we been on server-based software I cannot imagine the problems for our Company. Now, I am absolutely convinced it is better the have the professionals doing my backup (by the same company that handles and backs-up of the large global companies, using the same redundancies including backups in multiple cities in case of a regional disaster) ! "
"What about the day-to-day 'usability' of Jackrabbit? For 9 months the Jackrabbit Support Team has worked closely with the Kids First crew to make the enhancements necessary to handle a club of 5100 enrollment. Two weeks ago, at the May BOOT CAMP, when asked how she liked Jackrabbit, Mary, Kids First's Customer Service Department Leader responded by saying "I am ecstatic. It is fast and so easy to learn for my crew." Those were the words I was waiting to hear and the reason I am decided it was time to write this testimonial."
"Do you want a speedy, stable, safe, easy to learn and use, future-oriented program owned, written and supported by a team of people with impeccable integrity? Then may I strongly suggest Jackrabbit."
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Jeff Metzger - www.KidsFirstSports.com / Small Business Boot Camp
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"It is my privilege to tell you about my experience getting a new class management system from Jackrabbit. Every aspect of Jackrabbit has dramatically improved my swim school operations!
Summer Registration results:
- Within 2 weeks, 50% of our classes were filled.
- Parents registered and paid online easily.
- Dramatic reduction in needed phone calls and discussions. Saved many staff hours and trouble.
- Instant E-mail confirmations when we processed the registrations
- Waivers already signed and stored
If anyone is considering updating or changing to a new system, please take a look at Jackrabbit. I checked it out from Jeff Metzger's staff and another swim school. It is everything I could ever wish to have to simplify my swim school administrative operations. Now I can concentrate on the area I love- the kids!"
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Linda DeSanders - www.DolfinSwimSchool.com
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| “In reviewing class management programs, we focused on three key objectives: ease of use, features and company integrity. Jackrabbit has an easy-to-use technology solution that can satisfy the wide range of technology skills in a diverse franchise system. Their web-based program has 95% of the features we were seeking. In addition, the management of Jackrabbit is committed to providing top-quality customer service and honest, integrity-driven interactions. We did not find another company that inspired this level of confidence.”
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Mary Rogers - CEO - www.Abrakadoodle.com / Abrakadoodle National Franchisor
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| “After reviewing many software products over the past 10 years, it is clear that JACKRABBIT is the #1 choice. Its’ easy-to-use features are perfect for the entire range of business, whether you are a start-up club or a large, full-service children’s activity center. The incremental cost and ability of the software to grow with your business is without peer in the industry.”
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Frank Sahlein - www.WingsCenter.com / 3rd Level Consulting
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"JackRabbit is essential for a busy, multi-tasking School Owner/Teacher. What a relief to finally have a system that does it all! I have used other systems and stressed trying to back-up, load updates and get support when I needed it. Now I have it all and it's much easier than just one of those tasks! JackRabbit is in a league of it's own. Thanks!" |
Susan Gates
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"It's very easy to use and adapt to. You guys kill Gymsoft. I love the "Executive Dashboard" initial page which displays the status of enrollment and account receivables. I sell just about everything I believe in, especially which has helped me to streamline my company or my life.
Thanks for creating a fantastic solution." |
Jason Williams
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"I have evaluated MV Gym and Get Physical. While the programs provided some useful features, they just didn't feel complete to me. In addition, I was not pleased with the user interface of the programs. I took a quick look at
ProSchool, which at a glance seemed like a good program but was not affordable for someone like me with a very small gym."
"I chose Jackrabbit because it is a complete system. All of the spreadsheets and queries I created using Excel to keep track of the business are already available in Jackrabbit in one place, even the Birthday List. I still have the option of exporting data to Excel if needed. I like the look and feel of the program. I especially enjoy the ability to be able to access my information online from anywhere, anytime. Most importantly, the monthly payment makes it affordable. Honestly, I was sold at the initial data conversion...even with the minor issues we had."
"Thanks a lot for making one of my tasks as a new gym owner easier." |
Toni Ellis
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| I am so glad that you created Jackrabbit. We have found that using your system is easy to understand and easy to use. Jackrabbit went above and beyond with all of the different elements that are offered. We look forward each day to being able to use Jackrabbit. My business information has never been this well organized.
Thank you Jackrabbit !!!!!!!!
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Heather Young
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"I love the Jackrabbit program because it is easy to use, its online, and you don't have to worry about software installation & updates or backing up your work its all done for you!"
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Sarah Bowles
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| "We love the Jackrabbit program! I can't believe how easy it is to manage my kids and their accounts!" |
Tarra Morris
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| "I want to let all the schoolsto know how pleased I am with the Jackrabbit program. I have found it easy to read, easy to work and above all, very user friendly. This has made MY job somewhat quicker and more efficient. I can highly recommend this program to anyone who chooses to have interest in this. Thanks once again for developing such a thorough program." |
Beverly Schaeffer
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| "Until Jackrabbit we pretty much did everything manually. We used QuickBooks for tracking our customer's payments, tuition and purchases, but individual class rosters were set-up in Microsoft Word and had to be manually updated each month before printing them. If we needed info on a student or their family, we had to search through our enrollment forms. We have 2 locations so we had to make a copy of the enrollment forms of the students attending at the 2nd location. Our managers and instructors had very little, if any, access to student and customer information before Jackrabbit. Checking to see if a student was making up too many classes was a long and time consuming job, searching through every class roster. Tracking the number of students in each class involved reviewing each class roster daily and manually counting each student then forwarding that count to the lady that does our placements. I could go on, but I think you get the picture. Jackrabbit has put everything about our classes, students and their families at our staff's fingertips. It has freed up time to develop new programs and improve the ones we have. We shopped around, but found Jackrabbit to be the best and most affordable class and customer data management system available. " |
Sandi Brunson
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| "The Jackrabbit system is a very powerful but intuitive system to use. The ability to log in from any computer anywhere without the need for installing additional software or buying additional licenses is one of its greatest advantages. I imported my data from another system via the Jackrabbit spreadsheet import feature and was up and running in a matter of minutes. The software is simple to use and provides us with powerful management reports. This system will revolutionize the way we manage our customers!" |
Scott Davis
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